Work Control Coordinator
Newark , Delaware
October 18, 2017

Position Description

The Work Control Coordinator position will be part of T&S Work Management for ACE and DPL. This role will be key to successful coordination and schedule development within the T&S organization, engaging various disciplines within the Exelon Companies, and orchestrating companywide collaboration.

Responsible for the prioritization and scheduling, of all tasks associated with corrective, preventative and predictive maintenance, projects, switching evolutions and tests associated with a specific discipline within the company. This work supports electric and gas system operations in PHI. Schedules and coordinates new business work tasks. Ensures alignment of work plan with EED business goals, priorities and objectives. Translates the long-range work plan into a task level plan that ensures the native and contract field forces are maximized. May coordinate with project management on major construction jobs including outage synchronization and job bundling. May lead and support compliance commitments with external agencies.

Responsible for the execution and monitoring of PHI Work Management policies, programs and processes.

Responsible for the prioritization, scheduling, and coordination of all corrective, preventative and predictive maintenance tasks, projects, switching evolutions and testing activities associated with a specific discipline within PHI. Responsible for scheduling and coordination of all associated support tasks. Schedules and coordinates new business work tasks. Establishes work scope and monitors the performance of the work plan.

Responsible for the execution and monitoring of the Work Management policies, programs and processes. Support the peer group process to ensure adoption of best practices into standard processes.

Execute work management process for Operations that optimizes resources, addresses operational priorities, and ensures alignment with financial, customer, reliability, safety and performance goals. Ensure regional work plan schedule for Operations optimizes resources, allows for emergent workload with minimum impact to schedule, addresses operational priorities, and ensures alignment with Exelon financial, customer, reliability, safety and performance goals.

Monitor key performance measures, controls, and procedures to ensure the consistent application of the Work Management process across Operations and instill accountability for adherence to the process and completion of planned work. Support organizational adherence to schedules, milestones, key performance measures, controls and procedures for consistent application across operations of the Work Management process, and instill accountability for adherence to the process and completion of planned work.

Chairs or co-chairs the Work screening committee. Performs screening of new action requests and work requests. Interface with other departments in Exelon and represent Work Management regarding process and procedural issues.

Apply a consistent work management model to drive resource sharing. Accountable for decision-making in ensuring proper resource shifts.

Support a learning organization that fosters a high performance culture and promotes diversity and inclusion. Serves as a change agent for business initiatives and assures the human element is understood and considered including timely recognition of employees. Use effective performance management to provide accurate and timely feedback and identify opportunities for growth and learning.

Drives the management of backlogs, maintaining a balance between preventative, corrective and elective maintenance work completion for effective continuous material condition improvements.

Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.

Position Requirements

Bachelor's degree and 5 - 8 years relevant utility business experience (e.g., transmission, distribution, gas, or substation), or in lieu of bachelor's degree, a minimum of 9 - 12 years relevant utility business experience.
Working knowledge of PC and mainframe scheduling
Demonstrated ability to work independently, achieve deadlines and handle multiple assignments.
Excellent organizational, planning and interpersonal skills.
Ability to execute independent judgment.
Demonstrated excellent oral and written communication skills.
Ability to work closely with all levels of management.
Proficiency with computer software such as Excel, Word, Power Point, MS Project, and Outlook.
Proficiency with PassPort Work Management module, Hyperion Reporting System and Project View.
Ability to travel throughout Pepco Holdings service territory as required.
Strong leadership abilities.
Demonstrated conflict management skills.


Bachelor's degree in engineering or other technical discipline.
Project management and operations experience.
Significant experience in Work Management software and processes.
Substation and Transmission Maintenance or Engineering experience.

Pepco Holdings, an Exelon Company, is an equal opportunity employer with a commitment to diversity and does not discriminate against applicants on the basis of characteristics protected by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, protected Veteran status, or any other characteristic protected by law.

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A little about us:

Exelon ​​believes in hiring men and women who've served in the military: they exemplify the leadership, teamwork, integrity, and commitment to excellence we need. Exelon attends military recruiting fairs with members of E-MAC (Exelon - Militaries Actively Connected), our employee resource group that supports veteran employees. We advertise in military publications, and partner with Transition Assistance Program (TAP) offices.

To learn more about where your skills in the military can be applied at Exelon, visit our military careers site.

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